App Support
Accounts & Subscriptions
- How do I cancel my subscription?
- How can I see when my subscription renews?
- How can I update my payment details?
- How can I delete my account?
- Can I access my account on multiple devices?
- Do you offer a discount for students?
- Do you offer refunds/returns?
- How can I subscribe and which payment methods do you accept?
- How do I change my subscription type?
- Why has my subscription expired?
- Why is my payment failing?
Help & Support
- Can I listen to music while I use the app?
- Can I access SHREDDY on my Apple Watch?
- My health integration isn’t working?
- How can I cast videos to my TV?
- Is SHREDDY available in my country?
- How can I let you know of an idea I have for the app?
- How do I report a potential bug in the app?
- How do I reset my password?
- Why can I not log into my account?
- Why have I lost my account progress?
- What can I do if the app is not working as expected?
- How do I regenerate my plan?
Nutrition & Lifestyle
Workouts & Fitness
- How can I get further advice regarding workouts?
- How many weeks worth of workout & meal plans are available on SHREDDY?
- How can I switch to another workout programme?
- What equipment will I need to follow the workouts?
- Can I access my workouts offline?
- Are SHREDDY workouts suitable for me?
- How does the fitness part of the app work?
- How do I change my workout plan?